FAQS


One4cart is a complete ecommerce solution that allows you to set up an online store to sell your goods. You can choose your store name, select the desired theme which suits your business, select the package as per your monthly or yearly requirements, provide business and product inventory information to One4cart support team and just in few days start operating your online store where you can track new orders placed and view the delivery status for every item.
One4cart provides Free to use ‘online Demo’ so users can experience the features of an online store and see the interface. However a user needs to successfully signs up, register and make the payment for using actual online store and start making use of it for his business.
Yes you can easily upgrade or downgrade your account by selecting your desired package. You will have to pay applicable charges in order to upgrade your account. If you have already made the payment for previous purchased account you will still need to make the payment for upgrading to higher package.
There are no hidden charges. The price you see in the pricing table is what you pay
Price of a custom theme design is based on your design requirement, which is evaluated at the time of your custom design request and included the time and effort designer and developer puts in
One4cart Online store is created using precise SEO practices by using structured meta tags and proper HTML coding you do not need to have to go for separate search engine optimization as once a new product is uploaded it is automatically indexed for search engine results. However if you want to promote your site you may hire online marketing expert.
You can cancel your account subscription at any time, however after cancelling your subscription you will not receive the Refund for the payment made.
All One4cart packages includes free dedicated support service
To manage products on your store you can contact One4cart’s support team anytime. You will be you can request changes for your products as per the selected package and you will be given product upload limit accordingly
No. Custom domains are not included in packages. If you already own a domain or buy a new one, it can easily be pointed to your website.
No. All One4cart Online stores are hosted on our secure and fast servers. There is no need to buy separate web hosting service.
HTML of your website can be edited but you need to contact One4cart support team for making any changes.
The security and uptime of your website is our top priority. We protect your site and data with the industry standard security and encryption, and we have a 99% average uptime
Yes you can use your own domain with your One4cart Online Store. You may provide us the domain name and account information and we would integrate it with the Online Store.
You can increase or reduce your product limit by upgrading to a higher package or downgrading to a smaller package. The moment you upgrade you would be applicable to pay the selected package subscription charges and you would be entitled to make use of the features listed in the package. Please note while upgrading to a higher package any previously paid amount will not be adjusted or refunded.
Different kinds of payment options can be used for receiving payment such as credit master card or Visa debit card payments, you can also options like Cash on Delivery and if required you can contact One4cart support team to integrate any other kind of payment processing services.
Yes. you can upload different images for a single product however you need to contact One4cart support service for managing this service
Yes you can request multi-level product categories.
Yes One4cart offers multiple currencies from which you can select as many currencies required for operating your store. All currencies rates are auto-updated on a regular basis.
We offer the following services however these services would be charged as per the scale of work and would be delivered accordingly. - Logo Design - Website Content Writing - Custom Theme Design -Search Engine Optimization (On-Page/Off-Page SEO) -Social Media Management